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Mandolay Hotel Guildford, Guildford
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Key details
About the Hotel
36 - 40 London Road,
Guildford,
United Kingdom,
NULL,
Surrey
Mandolay Hotel Guildford, the only AA 4-star hotel in the area, features 78 individually styled rooms and 8 purpose-built meeting spaces in three Edwardian buildings.
Premium Room Amenities
Mandolay Hotel Guildford provides rooms with air conditioning, complimentary Molton Brown toiletries, and Nespresso coffee machines. Each accommodation includes premium WiFi, USB ports, and 42-inch flat-screen TVs.
Dining and Drinks
The Grill restaurant serves dishes paired with 35 wines available by glass. Bar 36 offers specialty gin, vodka, and cocktail menus, complemented by light snacks and lunch options served at the bar or heated terrace.
Conference Facilities
Eight event spaces feature built-in AV facilities and soundproof configurations, accommodating up to 500 delegates theater-style. The Surrey Suite comprises three rooms with a private bar and garden access.
Central Location Access
The Mandolay stands 0.5 miles from Church Of St Saviour and 0.5 miles from Stoke Park. The property is 28 miles from London Heathrow and offers parking for an additional cost.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Comfortable Sleep!
“The bed was incredibly comfortable, making it easy to unwind and get a great night's sleep.” view full review
Delicious Breakfast!
“The breakfast buffet had a fantastic variety of tasty options to start the day off right.” view full review
Easy Parking!
“The parking was very convenient, which made my arrival and departure smooth and hassle-free.” view full review
Refreshing Mini-Fridge!
“Having a beer fridge at the reception was a good surprise, allowing me to enjoy a cold drink whenever I wanted.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Pet amenities available
Room service
Housekeeping
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
In-room sink
Bathroom
Grecian tub
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
36 - 40 London Road,
Guildford,
United Kingdom,
NULL,
Surrey
Map view
street view
36 - 40 London Road,
Guildford,
United Kingdom,
NULL,
Surrey
City landmarks
Parks
Stoke Park
2400 ft
Castle
Guildford Castle
2600 ft
Events
The Boileroom
2500 ft
Church
Church Of St Saviour
2500 ft
Warren Road Adjacent to St Luke's Doctors Surgery
Spike Heritage Centre
2600 ft
High Street
2300 ft
Museums
Guildford Museum
3600 ft
High Street
Tunsgate Arch
2200 ft
72 High Street
The Undercroft
2600 ft
Church
Guildford Cathedral
1.5
mi
Dapdune Wharf
National Trust
4300 ft
77 North Street
Quakers' Acre
2400 ft
Shalford Mill
1.4
mi
Parking area
Guildford Spectrum
3700 ft
Church
St Nicolas' Church
3600 ft
Guildford GU1 3QB
Pewley Hill
4700 ft
Broadway Theatre
The Back Room
2800 ft
Mall
The Friary Guildford
2800 ft
Church
St John's Church
3300 ft
Parks
Shalford Park
1.1
mi
Guildford GU4 8PZ
Chantry Wood
1.1
mi
Parks
Sutherland Memorial Park
1.7
mi
Estate Office Loseley Park Loseley Park
Loseley House
2.4
mi
West Clandon
Clandon Park
2.6
mi
Parks
Newlands Corner
2.6
mi
Chilworth Rd
Chilworth Gunpowder Mills
2.4
mi
Old Portsmouth Road
St Catherine's Hill
2.2
mi
Nearby
Gallery
Guildford House
1900 ft
High Street
Abbot's Hospital
1900 ft
Parks
Allen House Grounds
1200 ft
Restaurants
Mandolay Brasserie & Bar
0 ft
36-40 London Road Mandolay Hotel
Maloncho Tandoori
900 ft
Guildford
Mandarin
900 ft
13 Epsom Road
HarBAR: Kitchen
800 ft
3 Alexandra Terrace Guildford Harbour Hotel
Clandon Park Restaurant
1100 ft
Clandon Park House Clandon Park
The Social
800 ft
3 Alexandra Terrace High Street
Esquires Coffee
900 ft
278 High Street Ground Floor
Zizzi
1600 ft
274 High Street
Carmona Steak & Tapas
900 ft
274 High Street
The Albany Pub & Dining Room
1300 ft
80 Sydenham Road
Reviews and Ratings
Feedback from previous guests about their experience.
64%
enjoyed the hotel and would happily stay again
Helpful reception staff
Beautiful building
Double charged for breakfast
Missing items from room
6.4/10
Nice
Rooms
5.6
Location
7.8
Service
6.8
Dining
5.8
Guest reviews
6.4/10
based on 5 reviews
4/5
based on 59 reviews
8.5
8.5/10 based on 1505 reviews
#11 of 13 hotels in Guildford based on Tripadvisor
Jayden
United Kingdom,
February
2025
5.4/10
While the hotel has a lot of potential with its beautiful decor and attentive staff, my stay was marred by some significant issues. The room I stayed in left much to be desired, particularly in terms of cleanliness and noise isolation. On a positive note, the breakfast was a highlight, with delicious options, but the overall experience was less than ideal due to the disturbances and room conditions.
Rooms
5.0
The room was quite disappointing, feeling grubby with a dirty carpet and minimal window space. It definitely needs a thorough clean and better soundproofing.
Service
6.0
The reception staff were friendly and helpful, booking a taxi promptly, but they didn’t inquire about my stay, which felt a bit lacking in customer care.
Location
5.0
The location is central, but proximity to noisy events and deliveries affected my stay negatively.
Dining
7.0
Breakfast was impressive, with well-cooked options, but some items were missing, like black pudding, which was disappointing.
Facilities
5.0
Facilities seemed adequate, but noise levels and room upkeep require serious attention to enhance guest experience.
Aaron
United Kingdom,
February
2025
5.6/10
I had mixed feelings about my stay at this hotel. While the positive aspects included a stunning building and helpful staff, my personal experience was marred by issues such as double charges for breakfast and some missing items from my room. Overall, I enjoyed some parts of my stay, but the problems I encountered would make me hesitant to return.
Rooms
5.0
I found my room to be quite basic, lacking the charm I expected from a superior room. It was tidy, but not particularly special.
Service
6.0
The service was generally good with the staff being very helpful, especially at the reception. They were eager to assist but the management response to my complaints was disappointing.
Location
7.0
The hotel is in a decent location, just a short walk from the town center, which was convenient.
Dining
5.0
Breakfast was a major letdown for me, as I was charged twice for it despite having pre-paid, which tainted the entire meal experience.
Facilities
6.0
The hotel facilities appeared well-maintained, and the overall ambiance was quite inviting, but I felt some essentials were lacking.
Helpful reception staff
Double charged for breakfast
Jacob
United Kingdom,
October
2024
7.2/10
I had a lovely birthday party at the Mandolay Hotel, where the staff made everything run smoothly and everyone enjoyed the buffet and drinks. However, the room I stayed in was quite small and a bit noisy at night, detracting from the overall experience. Breakfast charges felt excessive as well, which added to my concerns about value for money.
Rooms
5.0
My room was very small and hot, making it quite uncomfortable. I had to pay extra for an upgrade due to its claustrophobic feel.
Service
8.0
The staff were incredibly friendly and helpful, but there were a few hiccups with the service during breakfast that could use some improvement.
Location
9.0
The hotel's location was perfect for exploring the town and accessing nearby shops, which I really appreciated.
Dining
7.0
The buffet food served at my party was delicious, but I found the breakfast pricing to be quite steep at £18 per person.
Facilities
8.0
The hotel had lovely spaces for gatherings, although I didn't get a chance to explore all the facilities due to my short stay.
Sophia
United Kingdom,
October
2024
6.8/10
My stay at this boutique hotel was a mixed bag. While the room was comfortable and I had a peaceful night's sleep, the service during the dining events was a letdown. The location was fantastic for accessing local attractions, but the dining experience, particularly during events, left much to be desired. Overall, it's charming but could definitely improve in key areas.
Rooms
8.0
The room was comfortable, well-equipped, and peaceful, perfect for rest. However, I did notice some noise from above that interrupted my sleep at times.
Service
6.0
While the staff was friendly and accommodating, they seemed overwhelmed during the busy Christmas party, which affected the overall experience.
Location
9.0
The central location was perfect for exploring nearby attractions and accessing public transport.
Dining
5.0
The dining experience was quite disappointing. The Indian buffet at the Christmas party had issues with food temperature and availability, which really impacted my enjoyment.
Facilities
7.0
The hotel had a charming ambiance throughout, with well-designed spaces, but there were issues with food service during events.
Samuel
United Kingdom,
September
2024
7.0/10
I had a decent stay at this hotel, enjoying the modern and clean room but found the noise level unsettling, especially in the mornings. Parking was a hassle and not well-explained during booking, which was frustrating. Overall, it's a solid option if you're looking for a good rate but be prepared for some disturbances.
Rooms
7.0
The room was modern and clean but a bit compact for my tastes.
Service
8.0
The staff was polite and helpful once they got past their initial conversation.
Location
9.0
The location is very convenient, with great restaurants nearby and easy access to the city center.
Dining
7.0
The breakfast was enjoyable and offered good value, but the limited variety left something to be desired.
Facilities
5.0
The parking situation was quite frustrating, with high fees and limited availability.
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